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Services

Enjoy flexibility with our additional advantages.

Managing your time can be hard and managing your finances can be even more difficult. Mass Bay Credit Union strives to create an easier process for both. We provide 24/7 access anywhere, anytime.

We offer these additional advantages to give you, the member, a great experience. Whether it is accessing your account with online banking, on your phone with mobile banking or utilizing the CO-OP Shared Branching Network and the Allpoint Network, we want to make your experience as easy as possible.  

BANK AT THOUSANDS OF CREDIT UNION LOCATIONS

You can do your Mass Bay Credit Union banking at thousands of credit union locations around the area and nationwide, securely and privately – just as if you are in a Mass Bay branch!   

You can find CO-OP Shared Branching locations via the Mass Bay CU Mobile app, Download our app on the App Store or Google Play.

ADVANTAGES:

  • Thousands of convenient locations to perform transactions just as if you were at a Mass Bay Credit Union branch.
  • 6,800 national and international locations
  • Convenient for your family
  • Convenient when you are traveling
  • Convenient if you are relocating  

YOU CAN CONDUCT A RANGE OF TRANSACTIONS, SUCH AS: 

  • Deposits
  • Withdrawals
  • Loan Payments
  • Make transfers between accounts
  • Purchase money orders, travelers checks and official checks*

WHEN YOU ENTER A SHARED BRANCH YOU ONLY NEED TO BRING:

  • Your home credit union's name
  • Your account number
  • Valid government-issued photo identification, i.e., State Driver’s license, US Passport

*May not be available at all outlets and locations

Teller Access Without Teller Lines

Have you used our Interactive Teller Machines (ITM) yet?

With the ITM, you will talk with a live teller via video, just like at a branch, and you can take care of your transactions just as easily. Spend less time in a branch and get out and enjoy the day.

For more information on our ITM, visit here

We have upgraded our online and mobile banking product to give you a fresh new design, look, and feel. Banking remotely with Mass Bay Credit Union is easier than ever before.

To learn more about the new system visit here.

24/7 Banking From Your Telephone

(617) 269-2714

  • Automated voice banking (T-Teller)
  • Access balances
  • Transfer funds
  • Request a Mass Bay Credit Union Check
  • Make loan payments

You can find Allpoint ATM locations via the Mass Bay CU mobile app, download our app on the App Store or Google Play.

In addition to our Mass Bay ATMs, members may use their cards to make surcharge-free cash withdrawals at all ATMs displaying the Allpoint Network Logo. These ATMs include many retail outlets and service stations nationwide. To view Allpoint Network ATM locations click here

Deposit checks quickly and easily through our mobile app. After you enroll you will easily be able to take a picture of your checks and deposit them securely into your account.

For more information see here.

No More Paper, Less Clutter

Benefits:

  • Safer and more secure than the mail
  • We send you an email telling you when your statement is ready
  • Log on and access your statement at your convenience
  • All your information is secure and password-protected
  • We keep your statements filed for you for up to 2 years, so you may review or print them anytime you like

Easily convert your coins into real cash using our coin counter in our South Boston location.

Free for members.

Coin receipts must be turned into the branch on the same day they are processed through the coin machine.

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