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Protecting Your Information

Safety and security are a top priority

Beware of Phishing Scams

In the context of online banking, a phishing scam is where a hacker uses either email, text or a phone call to pretend to be your financial institution in the hopes you will supply them with your username and password. They may also try to acquire personal information in order to gain access to your financial information.
 
If you receive an e-mail claiming to be from a financial institution, do not give out any personal information or click on any links.  Emails of this type are “Phishing Scams”. Delete the e-mail without clicking on any links.  Scammers will try to trick you into giving out personal information, i.e. account numbers, passwords, PINs, social security numbers, to gain access to your accounts.  Contact your financial institution if you have any questions or concerns.   We will never contact you for personal information via phone, email, or through any other communications.
 

Online Security

Here are some tips for staying safe online:
 
  • Keep your computer operating system patched and up to date.  
  • Install a strong and reputable anti-virus software program and run updates to ensure your computer is protected.
  • Do not use public computers for accessing online banking as these can store usernames and passwords.
  • Avoid using public Wi-Fi hotspots because you don’t know what security measures are in place for those networks.
  • It’s important to not use the same password for all of your logins. It’s also recommended to periodically change your password. And never share your logins with anyone.
  • Using combinations of upper and lower case letters along with numbers and symbols will strengthen your password safety.  Using acronyms or letters from a phrase are much more secure than using standard dictionary words.
Here are some sites where you can find more information on Online Security:
 
 

Identity Theft Prevention

Did you recently get a notice that says your personal information was exposed in a data breach? Did you lose your wallet? Or learn that an online account was hacked? Depending on what information was lost, there are steps you can take to help protect yourself from identity theft.
 
Here are some sites where you can find more information on Identity Theft prevention and reporting:
 

Inspect Your Credit

Credit reports contain information about you, including what accounts you have and your bill paying history. The law requires the major nationwide consumer reporting companies - Equifax, Experian, and TransUnion - to give you a free copy of your credit report each year if you ask for it.
 
Visit AnnualCreditReport.com  or call 877-322-8228, a service created by these three companies, to order your free credit reports each year.
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