Our system will undergo a hardware upgrade during the weekend of September 23-24, 2023. From 10 pm Saturday through 10:30 am Sunday, you may experience a service interruption and/or be unable to use remote deposit capture. We apologize for any inconvenience.x
Bank from wherever you are. At Mass Bay Credit Union we are committed to giving our Members the best online banking, and the best mobile banking experience possible. We want to make your banking seamless and provide digital access to your accounts, no matter the time or place. We have upgraded our online and mobile banking platforms to create a design that is consistent and simple to use across all devices.
There are many features of this new experience but they may not all apply to the way you bank with us. This new design allows you to customize which features appear when you login. Based on what makes the most sense to you, you can customize what features you see on a per-device basis and move things around however you like.
Electronic payments have become quite popular and we want to help you streamline all of your payments. We have enhanced our Bill Pay service to provide an easy process to pay your bills. You can even pay your bills on the go directly from the mobile app.
|How to Pay a Bill|
|How to Pay a Person|
|How to Set up an eBill|
|How to Set up a Bill Pay Alert|
Make transfers easily from account to account, peer to peer, and make external transfers to another financial institution. Transferring funds remotely is more important than ever before. On your time, you can simply and securely transfer your money as needed.
|How to Make a Transfer on the Computer|
|How to Make a Transfer on the Mobile App|
Be closer to our Member service teams than ever before. With our new support feature you can message directly from your desktop or mobile app with one of our online banking experts.
|How to Start a Conversation on the Computer|
|How to Start a Conversation on the Mobile App|
We have overhauled our remote check deposit to simplify the way our Members can deposit checks. Since this feature is fully integrated within our mobile banking app, you can take a picture of your check and deposit it very quickly and easily.
|How to Deposit a Check on the Mobile App|
Of course security is of utmost importance when it comes to banking online. We utilize Two Factor Authentication to do our best to make sure that the person logging into your account is you. Additional (and optional) security features include Facial Recognition or Touch ID for easily and securely logging in on devices that support those features.
|How to Log in on the Computer|
|How to Log in on the Mobile App|