It's Spring! Trees and flowers are blooming and we might be distracted by the beauty around us. Enjoy this time of renewal AND stay alert by being prepared for scammers who are working overtime to distract you long enough to capture your valuable personal financial information. Don't click on text or email links if you are not certain of who sent it. Remember, when in doubt, call us at 617-269-2700 and a Member Services Representative will be happy to help you.
xThere are many tactics that scammers and fraudsters will use to gain access to your information, and ultimately try to steal your identity and/or your money. It's important that consumers stay up-to-date on how to be digitally safe online. For your safety and convenience we have listed, described, and linked many resources to help you stay on top of protecting your information. Topics on this page include:
Social engineering is an attack that relies heavily on human interaction and often involves manipulating people into breaking normal security procedures and best practices in order to gain access to systems, networks or physical locations, or for financial gain.
You can read more about Social Engineering here: https://en.wikipedia.org/wiki/Social_engineering_(security)
Malware is a term that describes many different types of undesireable computer software. Many scams these days involve the use of malware. Malware can be used against individuals to gain information such as personal identification numbers or details, bank or credit card numbers, and passwords. Victims of malware scams often have installed malware on their computers and are convinced or coerced into payiing to have it removed. You should NEVER get an unsolicited call from ANYONE telling you that you have a virus or malware on your computer. You can read more about malware here: https://en.wikipedia.org/wiki/Malware
Using free wireless connections sure can be helpful sometimes but it also has its risks. You can read more about staying safe on free wi-fi here: https://www.wired.com/story/public-wifi-safety-tips/
Most internet service providers now offer free anti-virus, however whether or not it's free to you, you should ALWAYS protect your computers with antivirus software. You can read more about the importance of antivirus protections here.