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Have you received a text, phone call, email, or in person request for your account log in or other information?  We would NOT be requesting that information.  End the call or text, don't answer the email, or walk away and call us at our Main #617-269-2700 to report suspicious activity.

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Contact Us

How can we help you?

Fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number or any other confidential information via this e-mail.

Email Us

Phone

Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272

Call Center Hours:
Monday 8:30 AM — 4:00 PM
Tuesday 8:30 AM  — 4:00 PM
Wednesday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Friday 8:30 AM — 6:00 PM
Saturday 8:30 AM — 1:15 PM
24-hour T-Teller phone system: (617) 269-2714

 

Email

Please use our contact form to the left or email memberservices@massbaycu.org

Fax

South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Seaport Branch: (857) 277-0664
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