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'Tis the season for scammers.  MBCU will not send you a text, email, or phone call requesting user names, passwords, or other information about you or your accounts.  If you think something seems suspect, chances are it is.  Take action by calling our Member Services Department at 617-269-2700 if you would like more information.

 

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Contact Us

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How can we help you?

Please fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number, or any other confidential information via this e-mail.

Email Us

Phone

Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272

Call Center Hours:
Monday 8:30 AM — 4:00 PM
Tuesday 8:30 AM  — 4:00 PM
Wednesday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Friday 8:30 AM — 4:00 PM
Saturday 8:30 AM — 1:15 PM
24-hour Telephone banking system: (617) 269-2700, Press 9.

 

Email

Please use our contact form to the left or email memberservices@massbaycu.org

Fax

South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Seaport Branch: (857) 277-0664
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