Skip to content

Beginning Monday, March 18, 2024, all online banking users will be required to use Version 3.7 of our mobile banking application.  Please take a few moments to update your application to the newest version now by visiting and updating from the apple or google store.

x

Contact Us

https://www.massbaycu.org/themes/user/site/default/asset/img/common/a-community-focused-financial-institution.jpg
How can we help you?

Please fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number, or any other confidential information via this e-mail.

Email Us

Phone

Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272

Call Center Hours:
Monday 8:30 AM — 4:00 PM
Tuesday 8:30 AM  — 4:00 PM
Wednesday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Friday 8:30 AM — 4:00 PM
Saturday 8:30 AM — 1:15 PM
24-hour Telephone banking system: (617) 269-2700, Press 9.

 

Email

Please use our contact form to the left or email memberservices@massbaycu.org

Fax

South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Seaport Branch: (857) 277-0664
Skip to Navigation