Our system will undergo a hardware upgrade during the weekend of September 23-24, 2023. From 10 pm Saturday through 10:30 am Sunday, you may experience a service interruption and/or be unable to use remote deposit capture. We apologize for any inconvenience.
x*** To request a member service appointment at our Everett Branch, please email us at Everettappt@massbaycu.org.
For all other inquires, please fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number or any other confidential information via this e-mail.
Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272
Please use our contact form to the left or email memberservices@massbaycu.org