Skip to content

Our system will undergo a hardware upgrade during the weekend of September 23-24, 2023.  From 10 pm Saturday through 10:30 am Sunday, you may experience a service interruption and/or be unable to use remote deposit capture.  We apologize for any inconvenience.

x

Contact Us

https://www.massbaycu.org/themes/user/site/default/asset/img/common/a-community-focused-financial-institution.jpg
How can we help you?

*** To request a member service appointment at our Everett Branch, please email us at Everettappt@massbaycu.org.

For all other inquires, please fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number or any other confidential information via this e-mail.

Email Us

Phone

Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272

Call Center Hours:
Monday 8:30 AM — 4:00 PM
Tuesday 8:30 AM  — 4:00 PM
Wednesday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Friday 8:30 AM — 6:00 PM
Saturday 8:30 AM — 1:15 PM
24-hour T-Teller phone system: (617) 269-2714

 

Email

Please use our contact form to the left or email memberservices@massbaycu.org

Fax

South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Seaport Branch: (857) 277-0664
Skip to Navigation