Due to limited staffing, our Everett branch is currently operating as Drive-Up only. If you would like to meet with a Member Services Representative, please call 617-269-2700 to schedule an appointment. And remember, you can always do your banking at an ATM, online, by telephone, or with our mobile app. Thank you for your understanding.
xContact Us
How can we help you?
Email
*** To request a member service appointment at our Everett Branch, please email us at Everettappt@massbaycu.org.
For all other inquires, please fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number or any other confidential information via this e-mail.
Phone
Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272
Call Center Hours:
Monday 8:30 AM — 4:00 PM
Tuesday 8:30 AM — 4:00 PM
Wednesday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Friday 8:30 AM — 6:00 PM
Saturday 8:30 AM — 1:15 PM
24-hour T-Teller phone system: (617) 269-2714Saturday 8:30 AM — 1:15 PM
Please use our contact form to the left or email memberservices@massbaycu.org
Fax
South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Seaport Branch: (857) 277-0664