Contact Us
How can we help you?
Email
Fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number or any other confidential information via this e-mail.
Phone
Our Main Number is: (617) 269-2700
Our Toll Free number is: (800) 628-2328
For Lost or Stolen Debit Cards: (800) 472-3272
Call Center Hours:
Monday - Wednesday, 8:30 AM - 4:30 PM
Monday - Wednesday, 8:30 AM - 4:30 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
24-hour T-Teller phone system: (617) 269-2714
Saturday 8:00 AM - 1:00 PM
24-hour T-Teller phone system: (617) 269-2714
Please use our contact form to the left or email memberservices@massbaycu.org
Fax
South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (781) 333-3565
Quincy Branch: (617) 481-1358
Everett Branch: (781) 333-3565
Seaport Branch: (857) 277-0664