Summer can be a fun and busy time of year in New England. Remember: don't let your guard down! It's also the time of year when fraudsters are alive and well and attempting to gain access to vulnerable individuals. If someone calls, texts, emails, or looks over your shoulder at an ATM, beware! Mass Bay Credit Union will never call, text, or email you in search of your private or account information. If you think someone is trying to scam you and they say they are MBCU, hang up, don't reply and don't open attachments! And then, call us at 617-269-2700 and let us know. Have a fun summer!
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How can we help you?
Email
Please fill out the form below to email us. We will respond as soon as possible. If you need faster service, please call us at 617-269-2700. Please DO NOT include personal information such as account numbers, social security number, or any other confidential information via this e-mail.
Phone
Our Main Number is: (617) 269-2700
For Lost or Stolen Debit Cards: (800) 472-3272
Call Center Hours:
Monday 8:30 AM — 4:00 PM
Tuesday 8:30 AM — 4:00 PM
Wednesday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Thursday 8:30 AM — 4:00 PM
Friday 8:30 AM — 4:00 PM
Saturday 8:30 AM — 1:15 PM
24-hour Telephone banking system: (617) 269-2700, Press 9.Saturday 8:30 AM — 1:15 PM
Please use our contact form to the left or email memberservices@massbaycu.org
Fax
South Boston: (617) 269-2725
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Quincy Branch: (617) 481-1358
Everett Branch: (617)-294-2196
Seaport Branch: (857) 277-0664