On Thursday, November 12, 2026, there was a Global Microsoft 365 outage. Rest assured, our core operating system, ATMs, mobile app, and telephone banking do not rely on Microsoft, and this outage did not impact our operations. We understand that most of the software impacted by the outage has been restored today, Friday, November 13, 2026. However, if your email is sluggish and you would like to reach us, please call us directly at 617-269-2700.

Videos

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Log in on the Computer	Log in on the Mobile App
Make a Transfer on the Computer	Make a Transfer on the Mobile App
Reset my Password on the Computer	Reset My Password on the Mobile App
Start a Conversation on the Computer	Start a Conversation on the Mobile App
Pay a Bill	Pay a Person
Set up an eBill	Set up a Bill Pay Alert
Make a Mobile Check Deposit	Set up balance based Alerts